24/7 at your side as a virtual assistant


Managed Services is an assistant who keeps a permanent and all-over eye on the alphaJET (CIJ) systems with all their functions and provides live and real-time data via the dashboard.

The dashboard helps to increase the performance and the safety of your production.

  • Display of performance and availability
  • Fast and qualified support via remote release
  • Status of consumables with direct link to the web shop

And all this completely free of charge.

The dashboard helps to increase the performance and the safety of your production.

Increase productivity output based on performance

The evaluation of the performance shows the real availability of the printer. The higher the better.

Click to select a time period whose performance you would like to analyze in more detail. Compare selected time periods and/or different production lines with each other. Then benefit from the analysis.

Ask yourself questions like “Why was the performance below 90% yesterday? or “Why is the performance on line 1 worse than on line 2?”.

The inferences provide concrete answers with potential. Answers such as “More training on line 2 can help.” or “Processes in production are responsible and should be changed.” demonstrably and traceably optimize performance and thus your production.

Monitoring – Analysis – Solutions

Full transparency in the Graph tab

Everybody knows this situation. A service lamp lights up in the car. The subsequent service costs more than expected. The garage's explanations must be trusted.

We have nothing to hide. We visualize the curves of relevant components and functionalities in the alphaJET in a completely transparent way via the Graph tab. This transparency allows an open and straightforward communication about deviations and suitable countermeasures.

The analysis of specific function curves provides information on deviations from which recommendations on wear parts, maintenance or training requirements can be deduced. You can take countermeasures before unplanned downtime occurs.   

All data comes directly from the printer and cannot be manipulated. The comparison of all function curves takes place permanently and informs in real time about the existing performance.

Transparent – Explainable – Reproducible.

Messaging via the dashboard

The classic history report is displayed in traffic light colors.

  • Message (green)  -> alphaJET is printing
  • Warning (yellow) -> information about need for action e.g. refill consumables
  • Malfunction (red) -> acute need for action e.g. consumables empty

You can decide yourself which notifications you want to be displayed and select accordingly.



A dashboard in information management is a graphical user interface which is used to visualise data and, as in a car, displays information from various sources at a glance as needed.

Source: Wikipedia

Remote access and display of all standard data

All standard data of the connected systems are displayed, can be evaluated and optimized. Our hotline will be available to support you on request.

For this purpose, a hotline technician connects live to the alphaJET via remote access free of charge. For security and data protection reasons, each individual remote access must be explicitly approved and activated by the customer.

Remote access enables our experts to provide fast and immediate support. After checking functions and set parameters, immediate measures can be initiated or pre-qualification can be carried out during troubleshooting.

The ultimate goal is fast support and the avoidance of time-consuming and expensive service missions.

Direct ordering of consumables via the web shop

The fill levels of ink and solvent, as well as the article numbers of the consumables used, are always displayed in the dashboard.  

Order ink and solvent quickly and easily via the dashboard. All you need to do is to register once in the webshop. A click on the webshop icon takes you directly to the webshop with your personal customer data.

It couldn't be easier or faster.



Maintenance status informs about maintenance cycle

The cycle, i.e. the time interval to the next maintenance, is strongly dependent on the respective production conditions.

For this reason, the technician logs specific parameters from the production surroundings into the maintenance status when installing Kyana. These include data such as environmental conditions or the use of special inks. From these parameters, Kyana calculates the optimum maintenance cycle.

This is a recommendation only. The system is NOT switched off.



keyword "DASHBOARD"


Do you also want to benefit from the advantages of our dashboard, then contact by use of our contact form.

contact form


Digital maintenance reports can be viewed at any time

The full documentation of maintenance is done completely digitally. Information can be logged and a recommendation for the next maintenance can be entered. All maintenance reports can be accessed digitally.

Digital - Fast - Transparent



Sophisticated user and device management

Different users can be added. You decide who you give access to your dashboard. 

In the device management you can see at a view:

  • all alphajETs integrated in Kyana
  • the status (inline/offline) of each alphaJET

and select them accordingly.

Do you have questions or would you like a personal consultation?

Jochen Gutscher

Koenig & Bauer Coding GmbH
PLZ Bereich: 64, 66, 67, 68, 69, 70, 71, 72, 74, 75, 76, 77, 79

M: +49 160 7198 724


Gunther Heilmann

Koenig & Bauer Coding GmbH
PLZ Bereich: 01, 02, 03, 04, 06, 07, 08, 09, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 22, 23, 24, 25, 39

M: +49 160 9058 9443


Robin Lünenschloß

Koenig & Bauer Coding GmbH
Deutschland - überregional

M: +49 170 8544 392


Alexi Towfighian

Koenig & Bauer Coding GmbH
PLZ Bereich: 32, 33, 40, 42, 45, 46, 47, 48, 49

M: +49 170 7625 493


Gunther Thummerer

Koenig & Bauer Coding GmbH
PLZ Bereich: 36, 90, 91, 92, 95, 96, 97, 98

M: +49 151 1427 2648


Koenig & Bauer Coding (FRA)

ZAC de la Ronze 142 chemin des Eglantiers
69440 Taluyers

T: +33 9 80 77 76 10


Koenig & Bauer Coding (Hangzhou) Co., Ltd

F9, North Building 10, No.88 Jiangling Rd, Binjiang District
310052 Hangzhou

T: 0086-571-87710500/520/530
F: 0086-571-87710535


Koenig & Bauer Coding (NL) B.V.

Coenecoop 3B1
2741 PG Waddinxveen

T: +31 (0)10 522 60 52
F: +31 (0)10 522 40 29


Koenig & Bauer Coding (PL) Sp. z o.o.

Bukowska 17a
62-069 Dąbrowa /Poznań

T: +48 61 670 40 20
F: +48 61 670 40 20


Jennifer Peil

Koenig & Bauer Coding GmbH
PLZ Bereich: 41, 44, 50, 51, 52, 57, 58, 59

M: 0172 / 3133719


Carsten Weßling

Koenig & Bauer Coding GmbH
PLZ Bereich: 21, 26, 27, 28, 29, 30, 31, 34, 37, 38, 99

M: +49 172 3134 023


Koenig & Bauer Coding GmbH

Benzstraße 11
97209 Veitshöchheim

T: +49 (931) 9085 - 0
F: +49 (931) 9085 - 100


Koenig & Bauer Coding Sverige AB

Rökerigatan 19
121 62 Johanneshov

T: +46 8 724 01 95

Produktmanagerin Print & Apply

Emely Übler


Beatrix Hochleitner

Koenig & Bauer Coding
PLZ Bereich: 1, 7, 8, 9, Austria

M: +43 676 88090 5569