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  • Services

    Reliability without compromises. Services with an outstanding price-performance ratio.

Training

A rapid response is needed in the event of an emergency, especially while production is still ongoing. We are aware of this and are happy to share our knowledge with you. We teach you in our training courses how to be able to carry out maintenance independently or intervene at short notice in the event of problems. This minimises operator errors and thereby maximises the service life of your coding system.

In short: Invest in a training course and save on service costs.

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Service agreements

You focus on your core business and we ensure the availability of your coding equipment. Through our choice of service contracts we automatically remind you of upcoming maintenance that is essential in order to preserve perfectly printed images. At the same time, we achieve your coding system's maximum service life.

In short: You prevent printer failures, avoid repairs and save money.

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Visual Customer Support

Visual customer support via an app – competent support from experts

Visual Customer Support gives users and the hotline help desk a modern tool to greatly simplify communication: the user sends our technical expert images of what they can see by smartphone or
tablet.

Guaranteed services and tried and tested measures make your coding a matter of course and help to avoid downtimes

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Get-Fit & Upgrades

On January 1, 2016, Koenig & Bauer Coding GmbH took over the service & after-sales department (SAS) of KBA-MePrint AG. The complete service for the machine portfolio of KBA-MePrint AG was taken over.

Take advantage of our worldwide distribution of spare parts, product upgrades and consumables for the complete machine portfolio:

GENIUS / 52UV / OC200 / VSK / INPRINT / CD-PRINT / PREMIUS / UNIVERSYS / VARIO SOFT / VARIUS

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We create trust

The mission statement of our company that you can rely on. We also support you after the purchase of a coding system so that you can count on perfect marking and coding and your operational reliability is guaranteed at all times.

Koenig & Bauer Coding has an international service and engineering team. With many years of experience and extensive know-how, we meet your individual requirements to ensure the
quality of your production.

Are you interested in our services?
We look forward to receiving your enquiry because we are only satisfied when you are satisfied.

crm-coding(at)koenig-bauer.com

Services at a glance

  • Service contracts
  • Training courses
  • Framework contracts
  • Warranty extension
  • Financing
  • Visual Customer Support
  • PLC technicians
  • VDE measurement
  • FAT/SAT/CAT
  • Laser protection officer/classification

Coding stands for trust

Coding is a key part of everyday business. It affects every area of our lives, and every industry. The more diverse, colourful, and comfortable our everyday lives become, the more variety there is among the products our customers and partners will print with our systems, now and in the future.

Today, good coding is evidence of quality for product safety and consumers. We are aware of this and take on this responsibility every day. After all, coding stands for trust.

Product filter

In a nutshell.

The availability of your equipment is important to you?
Focus on your core business because the service contracts are individually tailored to suit your needs. We take care of the maintenance of your coding equipment, precisely and predictably for you. Your printer runs smoothly and reliably – absolute availability.

You want to act as quickly as possible in the event of an emergency?

Our specialists are happy to pass their knowhow on to you. We teach you in various training courses how to act as quickly as possible in the event of an emergency or carry out maintenance independently. Intensive training gives you the skills to respond quickly and to avoid unplanned downtimes.

You expect predictable costs?

We send you an offer for a framework agreement for your operating resources, spare parts or services. You therefore receive a fixed price for your calculation and always have everything available at the right time.

You have global requirements?
We offer you a competent service and engineering team worldwide. Our international organisation receives outstanding ratings in our customer surveys for its handling of globally networked applications.

You need a customised solution?

We offer everything you need from a single source. Our competent engineers have comprehensive, long-term expertise – including in specialised designs. Your individual needs are our focus, from the development to the integration in your systems.

Rent or buy?
We offer sophisticated financing solutions as an alternative to buying. Cost-effective rental concepts with or without services or pay-per-code models, including operating resources, are kind to your budget.

Do you have questions or would you like a personal consultation?

Silvia Stückler

Koenig & Bauer Coding GmbH
PLZ Bereich: 70, 71, 72, 73, 75, 76, 77, 78, 79, 88, 89


M: 0160 / 7198 724

E-Mail

Gunther Heilmann

Koenig & Bauer Coding GmbH
PLZ Bereich: 01, 02, 03, 04, 06, 08, 09, 10, 11, 12, 13, 14, 15, 16, 39

T: 034296 / 746983
M: 00160 / 90589443
F: 034296 / 746985

E-Mail

Tim Kohl

Koenig & Bauer Coding GmbH
PLZ Bereich: 17, 18, 19, 20, 21, 22, 23, 24, 25


M: 0175 / 5826410
F: 04307 / 825330

E-Mail

Werner Rüdiger

Koenig & Bauer Coding GmbH
PLZ Bereich: 29, 30, 31, 38

T: 05131 / 467940
M: 0171 / 9717791
F: 05131 / 467941

E-Mail

Marcus Bauer

Koenig & Bauer Coding GmbH
PLZ Bereich: 07, 34, 35, 36, 37, 57, 99


M: 0160 / 90581022
F: 0931 / 9085101

E-Mail

Heinrich Nierhoff

Koenig & Bauer Coding GmbH
PLZ Bereich: 32, 33, 44, 45, 46, 48, 49, 58, 59

T: 02377 / 809670
M: 0170 / 2207995
F: 02377 / 809671

E-Mail

Alexi Towfighian

Koenig & Bauer Coding GmbH
PLZ Bereich: 40, 41, 42, 47, 50, 51

T: 02941 / 2709309
M: 0170 / 7625493
F: 02941 / 2867738

E-Mail

Gunther Thummerer

Koenig & Bauer Coding GmbH
PLZ Bereich: 80, 81, 82, 83, 84, 85, 86, 87, 93, 94, 95, 96, 97, 98

T: 0971 / 7854566
M: 0151 / 14272648
F: 0971 / 7854577

E-Mail

Simone Ankenbauer

Koenig & Bauer Coding GmbH
PLZ Bereich: 74, 90, 91, 92

T: 0174 / 7842117

E-Mail

Koenig & Bauer Coding (FRA) SAS


Parc des Plattes 12
69390 Vourles

T: +33 9 84 15 37 27
M: +33 6 64 51 45 79

E-Mail

KBA-Metronic (Hangzhou) Co., Ltd


F9, North Building 10, No.88 Jiangling Rd, Binjiang District
310052 Hangzhou

T: 0086-571-87710500/520/530
F: 0086-571-87710535

E-Mail

Koenig & Bauer Coding (NL) B.V.


Coenecoop 3B1
2741 PG Waddinxveen

T: +31 (0)10 522 60 52
F: +31 (0)10 522 40 29

E-Mail

KBA-Metronic Polska Sp z.o.o.


Bukowska 17a
62-070 Dąbrowa /Poznań

T: 61 670 40 20
F: 61 670 40 20

E-Mail

Koenig & Bauer Coding GmbH


Benzstraße 11
97209 Veitshöchheim

T: +49 (931) 9085 - 0
F: +49 (931) 9085 - 100

E-Mail

Jennifer Peil

Koenig & Bauer Coding GmbH
PLZ Bereich: 52, 53


M: 0172 / 3133719

E-Mail

Carsten Weßling

Koenig & Bauer Coding GmbH
PLZ Bereich: 26, 27, 28


M: 0172 / 3134023

E-Mail

Frank Bindewald

Koenig & Bauer Coding GmbH
PLZ Bereich: 54, 55, 56, 60, 61, 63, 64, 65, 66, 67, 68, 69


M: 0171 / 9717790

E-Mail